Basic Terms
| Term | Definition |
| Client | Individual being monitored in SCRAM 24/7. |
| Activity | Scheduled event for client being monitored in SCRAM 24/7. |
| Case | Legal circumstance that led to client being monitored in SCRAM 24/7. |
| Sanction | Negative action taken on client due to violation. |
Client Terms
| Term | Definition |
| Client Search | Ability to search for both active and inactive clients using pre-defined search criteria. |
| Client List | List of clients that can be filtered by:
Client Status – Active, Inactive, Active with Pending Activities, Active with Suspended Activities Activities – All activities and by monitoring type Search – Open client search A-Z – Last name |
| Client-Side Profile | Client profile information displayed on left side of all client pages. |
| Pending Item | Client event requiring action. |
| Result History | Client page that lists all tests conducted for that client. |
Activity Terms
| Term | Definition |
| Activity Frequency | Establishes set schedule (days of the week) or set interval (days between test/appointment). |
| Activity Interval | Establishes number of days between testing and/or appointments. |
| Activity Calendar | Available on client’s Summary page. Provides graphical representation of days in a month that include at least one event. |
| Daily Activity Stream | Available on client’s Summary page. Lists all activities for the day that is selected in the Activity Calendar. |
| Test Window | Establishes window of time that client is given to provide a test or attend an appointment. |
| Courtesy Test Site | List of approved alternative sites that client is permitted to provide a test. |
Case Terms
| Term | Definition |
| Case Type | Establishes category of offense that resulted in client being monitored. |
| Case Reason | Establishes specific reason that resulted in client being monitored. |
| Referring Entity | Reflects government agency or court that referred client to SCRAM 24/7 Program. |
Note Terms
| Term | Definition |
| Critical Note | Important client information that is displayed in a banner on every client page. |
| Standard Note | General client information that, when entered, is listed on the client Notes page. |
Disbursement Terms
| Term | Definition |
| Disbursement | Money recognized and owed to the base account for a 24/7 Client. |
| Disbursement Calculator | Tool used to calculate money owed for a particular date or date range. |
| Max Disbursement | Total amount of money available in the activity fee account that could be sent as of the current day. |
General Terms
| Term | Definition |
| Change Log | Log that appears for a specific client activity or case that lists every change made to that activity or case. |
| Testing Page | Specific page in SCRAM 24/7 that user accesses for day-to-day management of all clients. |
Ownership Terms
| Term | Definition |
| Enrolling Site | The test site that either adds the client or reactivates a previously inactivate client. The enrolling site is generally responsible for adding a case and setting up activities for the client.
Can transfer enrolling site ownership to other test sites. Inactive clients that are reactivated will automatically have the enrolling site updated to the new test site. Only admin-level users can change enrolling sites for active clients. |
| Case Owner | The test site in which the client’s case was created. Responsible for maintaining all court, judge, referring entities, and interested parties information associated with the case.
Can add a case for their test site to a client that has a different enrolling site. Can associate activities to the case, including activities that are owned by different test sites. Can close the case as long as they also own all activities associated with the case. Ownership of a case must be transferred by an admin-level user. |
| Activity Owner | The primary test site responsible for scheduling and executing tests as well as collecting the associated fees.
All test sites can add or remove themselves as authorized courtesy test sites for each activity assigned to a client. Except for an admin-level user, only the activity owner can remove an activity. Only the test site that recorded a test can edit the test. |
Reports
| Name | Description |
| Daily Client Activity Report | A complete account of all client-transaction activity for the test site. Used to research and identify any client or client-transaction activity with the test site for the selected date or date ranges, as well as researching specific transactions or isolating all clients by payments, refunds, transfers, fees or voids using the filter feature. |
| Cash Report by Activity | The total amount of cash, broken out by each user, that was collected for the day by activity type and total quantity. Used for reconciling cash collected for a specific Test Site at the end of a shift or day. |
| Client Case Transaction Summary Report | Tracks the cash flow for the test site by transaction type. Breaks down transactions by state fees and local fees to provide the user with a roadmap of the movement of cash for the selected date range. |
| Daily Roster Report | Provides a complete list of clients required to conduct a test or appointment for the current day. When printed, this report serves as a sign-in sheet for the complete day, AM and PM increments, or by the selected testing window. |
| 30 Days to Completion Report | Displays all clients based on the date entered in the “Expected Date Off Program” field that is located on the client’s Cases page.
This report is designed to assist the user in completing any action necessary prior to the client completing the program, such as collection of outstanding payments. “Expected Date Off Program” is an optional field, however, if you have the date, it is recommended that you enter the information to make the report more usable as a client is nearing completion of their case. |
| Test Site Financials Report | Designed to provide accountants and financial auditors with the most granular details of all client transactions as well as an overview of the test site’s disbursement history by specified activity fees.
Should be exported to Excel to allow the user to isolate financial data when further data refinement is necessary. This report is not designed to determine or validate disbursements by 24/7 users. The report includes supplementary information to provide to any outside party that requires insight into financial data related to a specific test site’s financial transactions. |
Administrative Terms
| Term | Definition |
| Delinquent Balance | Balance owed over 90 days by SCRAM 24×7 client. |
| Disbursement | Money owed to SCRAM 24×7 client. |
| Outstanding Balance | Balance owed by SCRAM 24×7 client. |