SCRAM 24/7 User Guide

Managing an Interlock Client

 

Use this quick sheet to perform all tasks related to a client who is enrolled in the SCRAM 24/7 Interlock Program.

  1. Log in to SCRAM 24/7.
    The officer’s Testing page appears.
  2. Locate the specific appointment and click the Interlock Appointment button.
    The Interlock Appointment page appears.
    Note: The Interlock Appointment page can also be accessed from the client’s Summary page.

Client Did Not Attend Appointment

  1. Add a note. (optional)
    1. Click the arrow on right side to expand Notes section.
    2. Enter note in field.
    3. Click the Add Note button.
      The note will appear to the left of the “Notes” field.
  2. Click the “Attended” No button.
  3. Click the applicable “Excused Absence” button.
  4. Reschedule the appointment.
  5. Click the Save button.

Client Attended Appointment

  1. Add a note. (optional)
    1. Click the arrow on right side to expand Notes section.
    2. Enter note in field.
    3. Click the Add Note button.
      The note will appear to the left of the “Notes” field.
  2. Verify the next appointment date.
  3. Click the Save button.