SCRAM 24/7 User Guide

Add Client Test Check-In for a Random Drug Test Activity

To get started:

1. From the client’s Summary page, select the Activities tab.
2. Click the Add Activity button.
3. From the Activity menu, select the option of Client Test Check-in.

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4. Select the Activity to associate to Client Test Check-In from the Activity menu.  Only activities that have random test schedules are displayed. In this example Mouth Swab was selected.

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5. Add the Mouth Swab activity details in the Activity Schedule section.

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6. Click the Add Activity button to save the Mouth Swab activity details.
7. Add the Client Test Check-In details:
   1. Client Test Check-In Setup
      • The Desired Check-In Code is the unique validation code used by the client to access the secure phone system for testing requirements each day.
   2. Add the Activity Schedule
      • SCRAM Systems recommends a 24-hour test window for the CTCI activity. 

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8. Click the Add Activity button to save the Client Test Check-In details.

The client’s Summary page will now display both the Mouth Swab and Client Test Check-In appointment information.

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Every day the client completes a successful Client Test Check-in, the CTCI appointment will display as Attended automatically.

If the client does not complete a CTCI during the selected window, the CTCI appointment will display as Missed.

Client Test Check-In Registration Information

Provide your client with a copy of the CTCI registration information. This document provides the client with instructions on how to complete their check-in call or text.

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On the client’s Activity page:

1. Click the Client Test Check-In activity hyperlink.
2. Locate the Client Test Check-In Registration Information section and click the Print hyperlink.

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Edit the Check-In Code

To edit the Check-in Code:

1. Navigate to the client’s Activity tab in SCRAM 24/7.
2. Select the Client Test Check-In activity.
3. Select the Edit hyperlink next to the Client Test Check In Registration Info section.

Client Test Check-In Activity Details page (click to enlarge)

4. Enter in the new “Check In Code.”
5. Select the Save Changes button.

Client Test Check-In Activity Details, Edit Check in Code (click to enlarge)

If needed, you may print a new copy of the SCRAM 24×7 Client Test Check-in Information sheet by selecting the Print hyperlink.

Suspending an Activity with CTCI Enabled

When a random test activity needs to be suspended, SCRAM Systems recommends suspending both the CTCI and the random test activity.

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