TouchPoint Mobile App for Client Monitoring and Engagement
The SCRAM TouchPoint mobile app enhances communication between you and your clients while making community corrections programs more efficient. With secure and stored messaging, configurable mobile phone check-ins, and automated electronic monitoring reminders, SCRAM TouchPoint increases compliance by helping both low and high risk clients successfully complete the terms of their supervision.
To get started, select the Help articles available in this section to setup and manage your TouchPoint program.
- Setup and Management (printable article)
- Caseload Management (printable article)
- Add/Update User Access (printable article and video)
- Manage Check-In Groups (printable article)
- Transferring a Client (printable article)
- Add a TouchPoint Client (printable article and video)
- TouchPoint App Temporary Password (printable article)
- Update/Edit a Client’s Profile (printable article and video)
- Client Messaging (printable article)
- Send a Message to a client (printable article and video)
- Text to All feature (printable article and video)
- Messaging Caseload Management (printable article)
- Client Check-In (printable article)
- Request New Baseline Image: Review and update client photo (printable article)
- Check-In Caseload Management (printable article)
- EM Reminders (printable article)
- EM Reminders Caseload Management (printable article)
- Document Management (printable article)
- Managing a Document Management Caseload (printable article)
- Disable the TouchPoint Service (printable article and video)
- TouchPoint Client Instructions (printable article and video)
- SCRAM TouchPoint Client Mobile App Terms & Conditions (web page)
- App Update Best Practices (printable article)
- Troubleshooting the TouchPoint App (printable article)
- TouchPoint Reports in Optix Analytics (article)