Occasionally, a client may encounter issues or questions while using the SCRAM TouchPoint Client application. To diagnose and resolve the most common issue, refer to the help articles focusing on the issue or errors your client is experiencing.
- Client Check-In Error Messages
- Troubleshooting Disabled Notifications
- Troubleshooting Disabled Location Services
- Troubleshooting Disabled Camera Access
- Frequently Asked Questions
- Installing the TouchPoint app on the client’s smartphone.
- Is the smartphone’s Operating system compatible with the TouchPoint app?
- The TouchPoint App will not install on the smartphone.
- Is the client’s smartphone supported?
- The client is locked out of the app.
- The app will not open on the client’s smartphone.
- How does the client change their password?
- The client’s app is freezing up.