Once your program is enabled for SCRAM TouchPoint, the next steps are to create TouchPoint caseloads, provide users access to those caseloads, and the management of those caseloads.
The Setup and Management Help section will guide you through,
- Caseload Management
- How to Navigate to the Manage Caseloads Page
- How to Add a New TouchPoint Caseload
- Edit/Update a Current TouchPoint Caseload
- How to Add TouchPoint to a Current Electronic Monitoring Caseload
- Add/Update User Access
- Current Users
- New Users
- Manage Check-In Groups
- Add a New Check-In Group
- Edit/Update a Check-In Group
- Reassigning a Client(s) to a new Check-In Group
- Delete a Check-In Group
- Transferring a Client