Software

Today, April 9^th, 2026, at 11:00 AM MT, SCRAM Systems released multiple enhancements for your SCRAM 24/7 GPS Activity Client Caseload.

These enhancements allow you to perform the following tasks from within SCRAM 24/7:

• During the Add GPS activity setup, you may now add and assign the SCRAM GPS Bracelet and Beacon.
• View SCRAM GPS Supervision History on the client’s Summary page.
• Unassign the SCRAM GPS bracelet and Beacon when removing the GPS Activity.

Add GPS Activity

Once you have created the client’s profile in SCRAM 24/7, the next step is to add the GPS Activity and then complete the equipment assignment.

Starting on the client’s Activities tab:

1. Select the +Add an EM Activity button, and then select the Add GPS Activity option from the dropdown menu.

To add the GPS Activity to a client, you must have access to the SCRAMNET GPS account. If you cannot access the SCRAMNET GPS account, the “GPS” Activity will not be available on the Activity dropdown menu in SCRAM 24/7. When the GPS Activity is added to the client, a SCRAMNET GPS client profile is automatically created and linked to the SCRAM 24/7 profile.

General Step

1. Add the client-specific and “SCRAMNET GPS account” information. The fields and options available here are based on the selected Account.
2. You may elect to assign a SCRAM GPS bracelet and Beacon at this time by selecting the checkboxes next to the appropriate selections in the Optional Settings section.  
3. Once your selections are made, select the Save & Continue button.

Activity Step

5. Add the Activity details. All required fields are marked with a red asterisk.
6. Appointment Type:
   • The two options available are “No Schedule” or “In-Person Appointments.” When this In-Person Appointments option is selected, you will enter the appointment details. Once saved, the appointment is visible on the client’s Activity Calendar on the client’s Summary page and will populate on the Appointments Dashboard on the appointment date.
7. Verify and update the Activity Fees if needed.
8. After making your selections, select the Save & Continue button.

Device Step

9. Select a locator from the dropdown menu.
10. Select the Supervision Plan from the dropdown menu.

11. Select the appropriate Participant Agreement Acknowledgment radio button.
12. Select the Apply Changes button.

At this time, the system is communicating with the device. Once the device assignment is complete and the supervision plan is set, you will see a green check mark next to each selection indicating a successful assignment.  

13. Once installed on the client’s ankle, you may select the Verify Install button to verify a successful installation of the device.

14. Select the Next button.
15. If you elected to assign a Beacon, you will enter the Beacon details now. Once entered, select the Apply Changes button and then the Next button.

Once you have added the GPS Activity to the client, the client’s Summary page will display the GPS equipment information, and the Activity Calendar and Daily Activity screen will display a completed GPS Installation Appointment.

The selections available on the dropdown menus for the locator and supervision plans selections are based on the Account selected on the General step page. If a SCRAM GPS device is not showing in the dropdown menu, ensure the device is at the correct inventory location and has recently communicated with the system. When the Economy Power Mode is enabled, you have the option to toggle that option On or Off.

At this time, you must access the client’s SCRAMNET GPS profile page by selecting their name hyperlink in the Other Monitoring Services section in the sidebar. It is imperative that you: Add client Zones Add Zone Schedules Verify Notifications And specify the users and recipients for location monitoring. If you skip this step, the client may not be properly monitored.

Supervision Plan History Hyperlink

You may view the supervision plan information for the assigned bracelet by selecting the Supervision Plan History hyperlink located in the Options column on the client’s Summary page.

Removing the GPS Activity

When it is time to remove the GPS activity and check in the equipment, start by:

1. Accessing the GPS Activity Details page.
2. Select the Remove Activity button.

3. On the Remove GPS Device page, open the Equipment Status dropdown menu and select the appropriate option. In this example, “In Inventory” was selected.
4. After selecting the device status, select the Unassign Locator button.

5. Complete the GPS Removal appointment. Here, you may select whether the client is in attendance and record any payments made.
6. Once information is entered, select the Save & Remove Activity button.

7. Verify the Effective Data entry field and then select the Remove Activity button.

The Active Activities page now reflects the Inactive GPS Activity.

On the client’s Summary page, the Activity Calendar and Daily Activity stream will reflect a completed GPS Removal Appointment.

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March 26, 2026 Ken SCRAM GPS Device, SCRAMNET GPS

GPS Suspend Alerts Enhancement

On 24 March 2026, SCRAM Systems deployed an enhancement to the Suspend Alerts facility in SCRAMNET GPS that allows for continuous suspension of alerts over a series of consecutive days.

Scenario

In some cases, it would be practical to suspend GPS alerts continuously across multiple days. For example, for a client on a monitoring program that allows the client to live at home and go to work during the work week, but the client must report to jail for incarceration through the weekend, it would be useful to be able to suspend alerts generated by the SCRAM GPS device for the weekend hours during which the client is incarcerated.

Pre-Enhancement

Prior to this enhancement, officers were able to schedule alert suspension for the desired days, but not continuously from a start-time on day one to an end-time on the last day. For example, if an officer wished to suspend alerts from Friday at 8 PM to Sunday at 4 PM with no gaps in between, the officer would complete the SCRAMNET GPS Suspend Alerts page as follows:

Instead of a continuous alert suspension through the weekend, however, this would result in GPS alerts being suspended from 8PM Friday to 4PM Saturday; then again from 8PM Saturday to 4PM Sunday. But from 4PM Saturday to 8PM Saturday, there would be a four-hour gap during which GPS alerts could generate while the client is still incarcerated.

Post-Enhancement

With the release of this enhancement, officers may now schedule an alert suspension not only for the desired days, but continuously from the desired start-time on the first day to the end-time on the last day. Using the same scenario as above, the officer would complete the SCRAMNET GPS Suspend Alerts page as follows, but now including the use of the new “All Day” checkbox:

Enhanced Confirmation Messaging

Updated messaging confirms the officer’s selections prior to saving, including a message about the total duration of the alert suspension. If a mistake is made in the configuration input by the officer, updated error messaging explains the mistake prior to saving as well:

In the example above, the officer checked the “All Day” checkbox to indicate continuous alert suspension across multiple days, however, the officer also selected Wednesday, Thursday, and Saturday as the Weekly Frequency; Friday was not selected. The “All Day” feature only works if consecutive days are selected, and the error message indicates this in red text.

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March 10, 2026 Sara Hardy-Wilcox SCRAM 24/7, Software

TouchPoint Activity Enhancements

On March 11, 2026, SCRAM Systems will release multiple enhancements for your TouchPoint Activity Client Caseload.

These enhancements are:

• Expanded TouchPoint EM Activity Monitoring Settings page
• Offline Location Tracking Store and Forward

TouchPoint Activity EM Activity Monitoring Settings

Currently, you may access and edit limited TouchPoint features and services on the client’s TouchPoint EM Activity Monitoring Settings page.

With this release, you may access and edit all TouchPoint features and services on the TouchPoint Activity EM Activity Monitoring Settings page.

Replace GPS Device To replace a GPS Bracelet Follow the Removing an GPS Activity process described above. Once the GPS activity is inactivated and the GPS bracelet has been removed from the client, you may add a new GPS Activity and add the new device at that time. If needed, you may waive any fees not required.

In a future enhancement, you will be able to change the client’s username or email address for their TouchPoint Mobile application. For the time being, navigate to the client’s Optix TouchPoint profile to make any updates.

In addition to the TouchPoint services, the TouchPoint Change log history information will now be displayed on the TouchPoint Activity EM Activity Monitoring Settings page.

Offline Location Tracking

Your account must be enabled for location tracking for these instructions to work. Contact your SCRAM Systems Account Representative if you are interested in activating this service.

For clients who are enabled for the SCRAM TouchPoint Location Tracking service, their smartphone’s location data will be captured and stored during periods without network or internet connectivity. Once service is restored, the stored data will be transmitted to the system.

Here is how it works:

For this example, the client’s Location Tracking service is configured to collect location data every 5 minutes. 

1. View the Location Tracking Map by selecting the ellipsis next to the client’s name in the Other Monitoring Service, TouchPoint section.
2. Select the Location Tracking Map option.

On the Location Tracking pop-up window:

When connectivity is available:

• The location points are plotted on the map. 
• Each point is recorded as Successful. 
• The Location Tracking pop-up window reflects normal communication. 

When the connection is not available:

• The location table will indicate the last known location in bold.
• At the next location interval, in this case the 5-minute interval, the location table will display Connection Unavailable in red.
• Additionally, a red Location Failure heading is displayed at the top of the pop-up window, displaying the last communication date and time.

Once the connection is reestablished:

• The location data will automatically update on the map and on the location table.
• The “Connection Unavailable” message will no longer display in bold or in red.
• A “Connection Restored” message will appear bolded and in green on the location table with the date and time stamp of when communication was restored.

Status Updates: Location Tracking status updates are tied to the client’s configured frequency. For example, location information is gathered and communicated every 5, 10, 15, 30, and 60 minutes. Any change in connectivity or location status will only be displayed at the sent interval.

Loss of Connectivity During Pursuit Mode

During the 15-minute Pursuit mode window, if connectivity is lost, the location table will display “Connection Unavailable,” and the red failure banner will display in the Location Tracking pop-up window. 

If the device reconnects during the 15-minute Pursuit Mode window, location collection will resume automatically and continue at one-minute intervals for the remainder of the session.

On January 14^th, 2026, from 11:00 AM to Noon MST, SCRAM Systems will release two enhancements in SCRAM 24/7. The first enhancement improves client search capabilities. The second allows you to perform additional equipment actions directly from the Options column on the client’s Summary page for your CAM+HA and RB Activity clients when equipment is assigned.  

During the release window, SCRAM 24/7 access will be interrupted for 1 hour. During this time frame, SCRAM 24/7 will be unavailable, and you will not be able to perform client-related tasks, such as adding a new client or managing current client activities. Once the maintenance window has expired, you will need to refresh your connection (logout/login) to the SCRAM 24/7 system to resume access and navigation.

Equipment Options Column

Actions typically completed in SCRAMNET for assigned equipment may now be performed on the client’s Summary page for the Remote Breath and CAM/House Arrest Activities. Select the task you wish to perform from the new ‘Options’ column found in the table under the Client Equipment heading.

Search Options

In addition to the current search fields, you may now search by:

• Date of Birth
• Gender
• Phone Number
• Address
• Case Type
• Case Reason

This update will be reflected on both the Clients page, on the Search All Clients tab, and the Financials page, on the Clients tab.

In the Search Results section, you will note some additional changes

The client’s Date of Birth is now located under their name hyperlink, along with an information icon that displays the client’s gender, phone number, and address when you hover your mouse pointer over it.

The Status column has been relocated, and an information icon that will display the creation and inactivation dates when hovered over has been added.    

A new Case Information column displays the client’s case number, along with an information icon that shows the case type and case reason when hovered over.