On, August 16, 2023, SCRAM Systems® will re-release enhancements to the SCRAM 24/7® system to streamline payment processing.
These enhancements will allow you to:
- Enter multiple payments for your clients on the Mass Payment page.
- Enter multiple client payments on the Mass Update page.
Mass Payment
To enter multiple payments for your caseload:
- Select the Mass Payment tab from the Testing page.
- Use the available filters to customize the activity and clients displayed on the page.
- Locate each client you wish to enter a payment for and enter the amount collected for the activity fee.
- Enter the amount collected for each client, and then select Collect Payments Only from the Action dropdown menu.
- Select the Collect Payments button.
- On the Mass Payment acknowledgment pop-up, select the Yes button.
When the page reloads, you will notice a Payment Pending notice next to each client where the payment was applied. Once the payments have been processed, the new balance will be reflected for the client.
A transaction record may be viewed in the “Transaction History” section of each individual client’s Financials tab.
Mass Update
A new filter on the Mass Update page allows you to include or exclude client payment options for the clients displayed.
When Include Client Payments is chosen, select each client for which you wish to record appointment attendance, and then enter the payment for the activity fee (if collected).
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You are not required to record a payment for each client to record the attendance. |
After recording the payments for each selected client, choose the appropriate action of either Passed or Excused for the mass update.
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A print preview window will open when processing a refund, transfer, or using the Print Receipt to Date option on the client’s “Transaction History” section of their Financials page. |
