archives

Starting this Wednesday, September 18, 2019, when you log into any of our SCRAM client management systems, you will notice newly designed login pages. Simply enter your user name, click the Next button, enter your password, and click the Sign In button to access the system.

The primary reason for notifying you regarding this change is to ensure you that, when you see this new look-and-feel, you are actually logging into the correct site and not a pirated or “spoofed” site.

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This new Getting Started video was designed to walk you through the fundamental steps of setting up your Remote Breath clients.

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SCRAM Systems is pleased to notify you that we are rolling out the second phase of the Daily Action Plan enhancements — Automated Transfers! With a release scheduled for Thursday, September 12, 2019 at 10:00 AM MDT, the system will automatically transfer high-priority alerts back to SCRAM Systems when additional information is needed, and a final disposition has not been determined (confirmed/not confirmed).

For more information please review:

Daily Action Plan Quicksheet

Daily Action Plan FAQ

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This GPS video demonstrates workflows and guidelines on how schedules can be created and managed to include: connection to inclusion zones, comprehending travel times, prioritizing overlapping schedules, and other calendaring steps.

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On August 29, SCRAM Systems will be deploying a new SCRAMnet feature that provides extensive enhancements to the Alert Management Console’s graphing and data visualization capabilities.

SCRAMnet Graphing Tool Quicksheet

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On August 29, the SCRAM GPS team will be deploying a new release to the SCRAMnet GPS platform which will include new Low Battery Alert diagnostic features among other system and user enhancements. To learn more, the following quicksheet is available to view or print.

GPS Low Battery Alert

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Released on August 20th, the SCRAM GPS team introduced a new series of enhancements that are designed to provide officers with more Schedule Exception flexibility when clients standard schedules need to be superseded for special activities. Additionally, AMS has also published a new Start of Service report that is available from the SCRAMnet GPS reporting menu. To learn more about these new features click on the attached quick sheet.

GPS Schedule Exceptions and Start of Service Enhancements

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This new video is designed to guide you through steps and considerations when adding GPS Zones to a client’s supervision.

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For SCRAMnet & SCRAM GPS customers who are managing clients across multiple SCRAM monitoring services, tomorrow at 2pm MST, SCRAM will be deploying a new client matching feature.  Please review the attached quicksheets for details on this functionality.

SCRAMnet Release

SCRAMnet GPS Release

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SCRAM Systems is pleased to announce the availability of a new OPTIX help and video system.  Accessible through the Help drop down in the upper right corner, this resource is designed to provide OPTIX users with an overview of the features available from OPTIX as well as educational resources for SCRAM customers who are actively managing clients and caseloads on SCRAM monitoring products and the TouchPoint client mobile applications.

 

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