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On December 19, 2024, SCRAM Systems released an enhancement for your Nexus caseload. This enhancement will allow you to schedule randomized drug tests for your client.

The service for the randomized scheduling of drug tests must be enabled for your account before you may utilize it. For more information, contact your SCRAM Systems Account Representative.

Once enabled, you may select the Random schedule option when adding a Drug Test Activity to your client’s supervision plan.

From the Nexus Workload page, select the client’s name hyperlink.

On the client’s Summary page, select the Supervision Plan tab.

In the Supervision Plan section, select the Set Up Activity button.

On the Activity Details page, enter the details for the Drug Test Activity: 

1. Select the Provider and the Location from the dropdown menus. 
2. On the Schedule Type dropdown menu, select the option of Random.
   • Once selected, the Specific Time field is no longer editable.
3. The Recommended Frequency is based on the model for the client, but you may choose from the other options in the Schedule dropdown.
4. Select the Save Changes button.

Once saved, a green success banner will display on the page. You may view the details for the Drug Test Activity in the Activity Details section.

To return to the Supervision Plan page, select the >>Back to Supervision Plan button.

The calendar on the client’s Summary page will display the drug tests interspersed randomly based on the frequency entered.

Important Notes: When creating a random Drug Test schedule, appointments are not scheduled on weekends or Federal holidays. The client will receive an automated push notification by 5:00 AM via TouchPoint Messaging that a drug test must be completed that day. You may cancel or reschedule the random Drug Test appointment using the established process.

Entering the Results of the Drug Test

When recording the results of the Drug Test Appointment, there is no need to schedule the client’s next appointment because the random schedule has already been established.

The services for the mass transfer of clients and for managing fines and fees must be enabled before you may utilize them. For more information, contact your SCRAM Systems Account Representative.

On December 12, 2024, SCRAM Systems released two enhancements for your Nexus caseloads. These enhancements are:

• SCRAM Nexus Mass Transfer
• SCRAM Nexus Fines & Fees

Mass Transfer

The first enhancement available is SCRAM Nexus Mass Transfer. Once enabled, you may transfer a caseload or multiple clients in bulk to other officers or caseloads.

1. Select the Clients tab from the Nexus Workload page.
2. Select the checkbox next to each of the clients you’d like to transfer, then select the Transfer Caseload button.

3. On the Transfer Caseloads pop-up window, select the Caseload and Officer from the dropdown menus. Both fields are required.
4. Select the Save button.

5. Once saved, a success pop-up banner will display. Additionally, the clients will be displayed on the transferred officer’s Clients page.

Fines & Fees

The second enhancement is SCRAM Nexus Fines & Fees. Once enabled, you may add, edit, and record payment for any fines and fees issued for the client.

Navigate to the Fines & Fees Tab

1. Select the client’s name hyperlink from the Clients tab on the Home page.

2. On the Client Summary page, select the Fines & Fees tab.

3. Enter the details for the fine or fee, on the Add Fine/Fee page. Unless otherwise indicated, all fields are required.
4. Open the Type dropdown menu and select whether this fine or fee is One Time or Scheduled.
5. After entering the information, select the Save button.
6. Once saved, a green “success” banner is displayed.

Record Payment of Fines & Fees

When recording a payment, users have the ability to record complete or partial payments submitted by the client.

1. On the Open Fines & Fees page, select the Record Payment hyperlink for the fine or fee for which you would like to record payment.

2. Enter the payment amount and any relevant notes, then select the Record button.

Once a fine or fee has been saved, the Open Fines & Fees section will display the details for each fine or fee with an “open” status.

When payment is made in full, the Balance will show as $0.00. When partial payment is made, the Balance will reflect the amount that remains due.

Once payment has been made in full, you must manually change the status of the fine or fee to “Closed.” If the status is not closed, the fee will appear under Open Fines & Fees with a balance of $0.00.

Edit the Fines/Fees

In some cases, the details of the fine or fee may need to be edited.

1. Select the Name hyperlink in the Open Fines & Fees section.

2. Select Edit to make changes to the details of the specific fine or fee.

3. Make any necessary changes to the information.
4. Once the status has been updated to either ‘Closed’ or ‘Dismissed,’ the fine or fee will be displayed with its details in the Closed Fines & Fees section.
5. Select the Update button to save your changes.

The Change Log will record your changes.

On July 25, 2024, SCRAM Systems will release an enhancement to help you identify the Active, Successful, and Completed status markers for Activities within a Supervision plan. Currently, all three (3) status markers are green. With this enhancement, the Active marker will now be light blue.

If you don’t see the enhancement in SCRAM Nexus, please clear your cache and cookies and refresh your browser window.

This color enhancement is reflected throughout the SCRAM Nexus software.