SCRAM Nexus Mass Transfer and Fines & Fees

The services for the mass transfer of clients and for managing fines and fees must be enabled before you may utilize them. For more information, contact your SCRAM Systems Account Representative.

On December 12, 2024, SCRAM Systems released two enhancements for your Nexus caseloads. These enhancements are:

• SCRAM Nexus Mass Transfer
• SCRAM Nexus Fines & Fees

Mass Transfer

The first enhancement available is SCRAM Nexus Mass Transfer. Once enabled, you may transfer a caseload or multiple clients in bulk to other officers or caseloads.

1. Select the Clients tab from the Nexus Workload page.
2. Select the checkbox next to each of the clients you’d like to transfer, then select the Transfer Caseload button.

3. On the Transfer Caseloads pop-up window, select the Caseload and Officer from the dropdown menus. Both fields are required.
4. Select the Save button.

5. Once saved, a success pop-up banner will display. Additionally, the clients will be displayed on the transferred officer’s Clients page.

Fines & Fees

The second enhancement is SCRAM Nexus Fines & Fees. Once enabled, you may add, edit, and record payment for any fines and fees issued for the client.

Navigate to the Fines & Fees Tab

1. Select the client’s name hyperlink from the Clients tab on the Home page.

2. On the Client Summary page, select the Fines & Fees tab.

3. Enter the details for the fine or fee, on the Add Fine/Fee page. Unless otherwise indicated, all fields are required.
4. Open the Type dropdown menu and select whether this fine or fee is One Time or Scheduled.
5. After entering the information, select the Save button.
6. Once saved, a green “success” banner is displayed.

Record Payment of Fines & Fees

When recording a payment, users have the ability to record complete or partial payments submitted by the client.

1. On the Open Fines & Fees page, select the Record Payment hyperlink for the fine or fee for which you would like to record payment.

2. Enter the payment amount and any relevant notes, then select the Record button.

Once a fine or fee has been saved, the Open Fines & Fees section will display the details for each fine or fee with an “open” status.

When payment is made in full, the Balance will show as $0.00. When partial payment is made, the Balance will reflect the amount that remains due.

Once payment has been made in full, you must manually change the status of the fine or fee to “Closed.” If the status is not closed, the fee will appear under Open Fines & Fees with a balance of $0.00.

Edit the Fines/Fees

In some cases, the details of the fine or fee may need to be edited.

1. Select the Name hyperlink in the Open Fines & Fees section.

2. Select Edit to make changes to the details of the specific fine or fee.

3. Make any necessary changes to the information.
4. Once the status has been updated to either ‘Closed’ or ‘Dismissed,’ the fine or fee will be displayed with its details in the Closed Fines & Fees section.
5. Select the Update button to save your changes.

The Change Log will record your changes.