To access an individual Client’s case, an Officer can select a Client’s name from either the officer’s Workload page or the Client List. Once an individual case is open, a Client specific set of features are available for navigation and management.
Throughout the Client view, the left panel of the page will continuously display important information on that client. This includes: photo, phone, DOB, risk, need, assigned officer and case number. Additionally, available On-Demand activities like Drug Testing, Assigning a Sanction, Assigning a Incentive and Recording Field or Office Visits can be launched from the panel.
