General Definitions
Agency – An agency is typically a government organization that partners directly with SCRAM Systems to manage clients enrolled in SCRAMNET.
Agent – An agent is the individual who manages clients enrolled in the SCRAM Program.
Alerts – An alert is a classification for events that require special attention or notification.
Call Center – A Call Center is a level on SCRAMNET reserved for those supervising authorities that manage multiple agencies.
Caseload – A caseload is a group of active clients being managed by an Agent or Agent Supervisor.
Client – An individual enrolled in the SCRAM Monitoring Program.
Compliance – The term ‘compliance’ denotes the status of a client that is in full conformity with the terms of the SCRAM Participant Agreement.
Customer – A customer is any entity with whom SCRAM Systems may have a business relationship, such as an Agency or Court.
Direct Connect – Device used for device assignment and to upload readings from the SCRAM CAM or House Arrest bracelet and Standard Base Station to SCRAMNET.
Judicial – The Judicial area of the site is specific to court and judge management.
Non-compliance – The term ‘non-compliance’ denotes the status of a client that is NOT in conformity with the terms of the Participant Agreement.
Offender – An offender is a client assigned to comply with the terms of the SCRAM Participant Agreement.
Region – The Region area of SCRAMNET enables a customer (typically a national organization) to group business units.
Scheduled Maintenance – A SCRAM device requires scheduled maintenance. An alert is generated indicating that scheduled maintenance is required.
SCRAMNET / SCRAMNET GPS / Nexus / SCRAM 24/7 / Optix – Web-based applications used to manage SCRAM clients and equipment.
Servicing Location – A Servicing Location is a facility, such as an office, that is used to manage clients and SCRAM equipment.
SCRAM Remote Breath Pro Definitions
Automated Facial Intelligence (AFI) – Technology used to compare photographs taken during a SCRAM Remote Breath Pro test.
Courtesy Reminder – The client can choose to receive a text-message reminder to perform a scheduled breath test 30 minutes before, 15 minutes before, or at the scheduled test time.
Fixed Remote Breath Test – A one-hour, single instance test window that can also be set to recur at the same time each day that it is scheduled.
Grace Period – Establishes the time window from the scheduled time the client has to take a test.
On-Demand Remote Breath Test – A test that is initiated in real-time, with the client receiving an audio indication of the required test within 20 minutes.
Practice Test – Tests that a client takes during enrollment to become familiar with how to use the SCRAM Remote Breath Pro device properly.
Random Remote Breath Test – A test window that can be varied in length, with the actual event occurring at any time during that period.
Test Results Alerts
Missed Test Alert – Generated when a client does not take a scheduled test.
Missed – Temperature Alert – Generated when the device detects the temperature was outside of its operating temperature by the end of the testing window.
Missed Test – Battery Depleted Alert – Generated when the device is plugged into AC power after a test was missed because the battery was dead.
Incomplete Test Alert – Generated when a client provides an invalid air sample.
Failed Test Alert – Generated when a client provides a positive air sample with a BrAC above the acceptable threshold.
Failed Test-Missed Confirmation Alert – Generated when a client does NOT provide a confirmation air sample.
Failed Test-Incomplete Confirmation Alert – Generated when a client provides an invalid confirmation air sample.
Failed Test-Abnormal Confirmation Alert – Generated when a client provides a confirmation sample that is not within +/- .020 of the initial air sample.
AFI Pending Review – Generated when SCRAMNET receives a test with a passed BrAC level, but the facial recognition does not match.
Possible Face Obstruction Alert – Generated when SCRAMNET receives a test with a passed BrAC level, but the facial recognition does not match.
Non-Alert Test Result – Generated when partial data is received for a breath test in SCRAMNET. Once all data is received, the alert disposition will be updated. This event is only visible on the client’s RB Results page.
Unable to Initiate Test – Device Alert – Generated in the unlikely event that the device is processing other data during a scheduled or on-demand test.
Scheduled Test Not Received Alert – Generated when SCRAMNET does NOT receive a test result within 90 minutes of the scheduled test time.
Passed Test Alert* – Generated when a client provides a valid air sample and the BrAC level is less than the established threshold.
Passed – Client-Initiated Test Alert* –Test result when the client provides a voluntary test sample that is below the acceptable threshold.
Passed – On-Demand Test Alert* –Test result when the supervising authority has prompted the device to request an immediate breath test from the client.
Ambient VOC Detected – When an excess of Volatile Organic Compounds (VOCs) – usually picked up from the device’s surroundings – is detected in the SCRAM Remote Breath Pro (RB Pro) device’s breath testing flow path, the RB Pro device prevents breath tests from being performed.
*This event only appears on the client’s Alerts > RB Results page.
Assignment Alerts
Equipment Awaiting Return Alert – Generated when a SCRAM Remote Breath Pro device is in the “Awaiting Return” status for at least three days.
Extended Pending Assignment – Remote Breath Alert – Generated when a SCRAM Remote Breath Pro device is in the “Pending Assignment” status for more than 24 hours.
Pending Removal – Remote Breath Alert – Generated when a SCRAM Remote Breath Pro device is in the “Pending Removal” status for more than 24 hours.
Enrollment Incomplete Alert – Generated when one of the following criteria is NOT met within four hours of assignment:
- Client-specific readings sent to the device.
- Device is activated.
- SCRAMNET receives initial client photo.
- SCRAMNET receives first BrAC reading.
NOTE: You must unassign and reassign the SCRAM Remote Breath Pro device to clear the alert.
Scheduled Maintenance Alerts
Calibration Required Alert – Generated when a SCRAM Remote Breath Pro device is due for calibration.
Device Calibration Past Due Alert – Generated for each test that is taken after a “Calibration Required” alert has been generated.
Equipment Alerts and Events
Device Battery Charging* – Generated when a SCRAM Remote Breath Pro device is plugged in and charging.
Device Battery Low Alert – Generated when the battery in a SCRAM Remote Breath Pro device is at a level that requires charging. This alert will only appear on the RB Results page at the client level.
Device Battery Critically Low Alert – Generated when the battery in a SCRAM Remote Breath Pro device has reached a level that requires immediate charging.
Device Housing Breach Alert – Generated when the battery door is removed from a SCRAM Remote Breath Pro device.
Replace Device Alert – Generated when a SCRAM Remote Breath Pro device fails a diagnostic test or an RMA is generated.
Device Plugged into AC Power* – Reported when the device detects it is connected to a power source.
Device Removed from AC Power* – Reported when the device detects it has been removed from a power source.
Battery Charged* – Reported when the battery level is fully charged.
*These events only appear on the client’s Alerts > RB Results page.
Communication Alert
Extended Missed Communication Alert – Generated when a SCRAM Remote Breath Pro device has not communicated with SCRAMNET for 24 hours.