Purpose
Explains how to process alerts from the Unified Critical Alerts page in SCRAM Optix.
SCRAM CAM
The following confirmed CAM alerts are displayed:
- Alcohol Detected
- Potential Tamper
- Potential Removal
To process these alerts:
Click the alert link.
The CAM Alert Management Console page appears.
Process the alert.
Click the Exit Console button.
The Unified Critical Alerts page reappears in the original location where the alert was listed.
SCRAM Remote Breath
The following open, unresolved remote breath alerts are displayed:
| Battery Critically Low | Incomplete Test |
| Device Housing Breach | Missed Test |
| Extended Missed Communication | AFI Pending Review |
| Failed Test |
To process these alerts:
- Click the alert link.
The RB Alert Management Console page appears.
- Process the alert.
- Click the Exit Console button.
The Unified Critical Alerts page reappears in the original location where the alert was listed.
SCRAM GPS
The following open, unresolved GPS alerts are displayed:
| Exclusion Zone Violation | Communication Failure |
| Device Tamper | Communication Failure |
| Strap Tamper | Inclusion Zone Violation |
| Strap Tamper | Location Failure |
| Battery Critical |
To process these alerts:
- Click the alert link.
The Offender Events pop up appears.
Note: For Inclusion Zone Violation and Exclusion Zone Violation alerts, the map appears when you click the alert link. Click the Events link to display the Offender Events pop up.
Process and clear the alert.
Click the Close button.
Click the SCRAM Optix button.
The Unified Critical Alerts page reappears in the original location where the alert was listed.
SCRAM House Arrest
You can customize settings to designate which House Arrest alerts are listed on the Unified Critical Workload page. To customize your House Arrest alerts:
- In SCRAMNET, access the Agency.
Click the Monitoring Tab.
Click the Key Alert Management sub tab.
From the following list, select the specific alerts that will be displayed:
| Base Station Battery Depleted | Low Base Station Battery |
| Base Station Called From Wrong Number | Low Bracelet Battery |
| Base Station Housing Tamper | Missed Check-in Call |
| Bracelet Strap Opened | Potential Base Station Movement |
| Call From Wireless Modem | Power Loss |
| Calling From Unknown Number | RF Hacking Detected |
| Failed to Leave | Unauthorized Leave |
| Failed to Return | Unauthorized Return |
To process these alerts:
- Click the alert link.
The House Arrest Key Alerts page appears.
- Process the alert.
- Click the SCRAM Optix button.
The Unified Critical Alerts page reappears in the original location where the alert was listed.
