SCRAM House Arrest

Replace SCRAM House Arrest Bracelet

This page provides you with all of the information that you need to replace a SCRAM House Arrest Bracelet.

What you will need:

  • Bracelet being assigned including faceplate, battery, and tamper clip (2 pc.)
  • Direct Connect device with USB cable
  • Shear Cutter
  • T10 Screwdriver
  • Magnet
  • Faceplate Removal Tool

Procedure

Before Client Arrives

Perform the following steps shortly before meeting with the client.

  1. Set New Bracelet to Pending Assignment.
    To set the new bracelet to Pending Assignment:

    1. Access the client’s Equipment page.
    2. Click the Replace Bracelet link.
    3. Select the new bracelet serial number.
    4. Select the strap version of the device being assigned and click the Complete Equipment Replacement button.
    5. To print the Participant Agreement Addendum:
      Note: The addendum is also available for download at the bottom of this page.

      1. Click the Alternate Agreements button.
      2. Click the AMS Default Participation Agreement Addendum button to open the addendum.
      3. Print two copies of the addendum and have client sign both.
        Place one copy in client’s file.
        Give client other copy.
    6. Click the Return to Currently Assigned Equipment button.
      The status of the new bracelet is set to Pending Assignment and the status of the old bracelet is set to Pending Removal.
  2. Install Bracelet Components.
    Shortly before meeting with the client, install the battery and faceplate in the new bracelet.
    To install the new components:

    1. Look closely for the outline of a battery at the bottom of the battery slot and insert the battery, starting with the positive side being pushed against the bottom side of the battery slot and pushing down on the negative (flat) side.
      A small, green light on the bracelet will turn on for 5 seconds.
    2. Place the faceplate on the bracelet with the battery side flush with the case.
      Note: The faceplate is designed to align in only one direction.
    3. Starting at the faceplate corner shown below and going clockwise, press down firmly on each corner of the faceplate with your thumb. See below.
      You should hear a pronounced click as you push each corner of the faceplate.
      Warning: Moisture may enter under the faceplate if these instructions are NOT followed.

      Inserting the Battery


      Attaching the Faceplate

When Client Arrives

    1. Open the Direct Connect application on your computer.
    2. Connect Direct Connect Device with Your Computer.
  • To connect the Direct Connect device:

 

  1. Plug the small (mini-B type) USB port into the Direct Connect device.
  2. Plug the large (A type) USB connection into a USB port on your computer.
    The red and blue lights on the Direct Connect device blink for approximately 5 seconds then both remain on.
    Bracelet status in Direct Connect Application: Waiting for Bracelet

    Connecting USB Cable to Direct Connect Device


    Connecting USB Cable to Your Computer

 

  • Attach Direct Connect Device to Old Bracelet.
    To attach the Direct Connect Device:

 

  1. Align the Direct Connect device with the top of the bracelet.
  2. Slide the Direct Connect device down over the bracelet.

 

  • Wake Up Old Bracelet.
    To wake up the old bracelet:

 

    1. Momentarily place the magnet on the top right side of the bracelet.

      Placing Magnet on SCRAM CAM Bracelet

At this time:

      • Bracelet status in Direct Connect Application: Communicating
      • On the Direct Connect device, the red light turns off while the blue light remains on.
      • Any remaining data is transferred from the bracelet to SCRAMNET.
      • The bracelet software is checked and updated, if necessary.

When complete:
After 30 seconds to 2 minutes:

      • The blue light on the Direct Connect device turns off for approximately 5 seconds then both lights turn back on.
      • Bracelet status in Direct Connect Application: Communication Complete

Note: After 1 minute, the status changes to: Waiting for Bracelet

  • Remove the Direct Connect device.

 

 

  • Remove Old Bracelet.
    To remove the old bracelet:

 

  1. Place the shear cutter on the center line where the two pieces of the tamper clip meet.
  2. Press down firmly with one point of the shear cutter until the point breaks through the plastic.
  3. Press down firmly with the other point of the shear cutter until that point breaks through the plastic.
  4. Squeeze the shear-cutter handles until the plastic center breaks and the two pieces separate from the buckle cover.
  5. Using the T10 Screwdriver, loosen the two retaining screws.
  6. Pull the strap back through the buckle, removing the bracelet from the client’s ankle.

    Breaking Through the Tamper Clip Plastic


    Loosen the Retaining Screws


    Remove SCRAM CAM Bracelet

 

  • Attach New Bracelet to Client.
    To attach the new bracelet:

 

  1. Place the bracelet no more than an index finger above the right or left ankle with the SERIAL NUMBER FACING UP.
  2. Feed the strap through the buckle and completely tighten.
    The bracelet should be able to be rotated slightly, but not past the shin bone.
    Important Note – To properly align the bracelet strap, ensure that the tooth alignment tab is positioned between two teeth when the buckle is tightened. An “Open Strap Detected” event will be generated if the strap is not properly aligned.

    Proper Alignment


    Improper Alignment

  3. Tighten the retaining screws until the two sides of the buckle are flush.

    Attaching the SCRAM CAM Bracelet


    Tightening the Retaining Screws

 

  • Attach Direct Connect Device to New Bracelet.
    To attach the Direct Connect device to the new bracelet:

 

  1. Align the Direct Connect device with the top of the bracelet.
  2. Slide the Direct Connect device down over the bracelet.

 

  • Wake Up New Bracelet.
    To wake up the new bracelet:

 

    1. Momentarily place the magnet on the Direct Connect device where the word “magnet” appears.

At this time:

      • Bracelet status in Direct Connect Application: Communicating
      • On the Direct Connect device, the red light turns off while the blue light remains on.
      • Any remaining data is transferred from the bracelet to SCRAMNET.
      • The bracelet software is checked and updated, if necessary.
      • Client data is downloaded to the bracelet.

When complete:

    • The blue light turns off for approximately 5 seconds then both lights turn back on.
    • Bracelet status in Direct Connect Application: Communication Complete
      Note: After 1 minute, the status changes to: Waiting for Bracelet
  2. Remove the Direct Connect device.

 

  • Install Tamper Clip.

 

    1. Ensure that the tamper clip parts being installed are free of cracks or fractures.
      Note: Never reuse locking clips!
    2. Insert both tamper clip parts into the buckle slots, squeeze the two parts together, and listen for an initial click followed by a second click.
      Note: You may have to press hard to get the second click. You must hear a second click for the snap lock to be engaged. After proper engagement, you should not be able to pull the locking clip apart.

      Tamper Clip Being Snapped into Place

When the locking clips are engaged, the two pieces should be against each other as shown below.

Tamper Clip Snapped in Place

 

  • Verify Successful Assignment.
    Confirm that the status of the new bracelet is Assigned to Client in SCRAMNET.

 

After Client Leaves

Perform the following tasks on the old bracelet when the client has left the office.

    1. Notify Agent.
      Notify the agent that the bracelet replacement is complete.
    2. Is the Bracelet Being Shipped back to AMS?
      Perform the following steps if the bracelet is being returned to AMS. If not, proceed to step 3.

      1. Contact AMS to obtain an RMA number or complete the RMA Request form that is available on the SCRAMNET Help page.
      2. Place in box and ship.

Note: If a suspected health hazard exists, refer to the “Cleaning and Disinfecting Instructions for SCRAM Systems products” quick sheet on the SCRAMNET Help page.

  • Disinfect the Old Bracelet.
    Disinfect the bracelet according to the Bracelet Disinfecting Kit provided by AMS.
  • Remove Faceplate.
    To remove the faceplate:

 

  1. Insert the Faceplate Removal Tool into the slots on the right side of the bracelet.
  2. Press the tool in until the faceplate disengages.
  3. Remove the faceplate.Note: Discard the faceplate.

    Inserting the Faceplate Removal Tool


    Faceplate Removed

 

  • Remove Battery.
    To remove the battery:

 

  1. Place your finger tip on the edge of the negative (flat) side of the battery.
  2. Pull up on the battery, removing it from the bracelet.
    Note: Discard the battery.

    Removing the Battery


    Battery Removed

 

  • Clean Pogo Pins.
    To clean the pins using the AMS-approved brush and cloth or equivalent (fine-bristled brush and microfiber cloth):

 

  1. Scrub the pins.
  2. Use the cloth to wipe away any debris.
Attached Files
# File Type File Size Download
1 .pdf 94.48 KB SCRAM House Arrest Participant Agreement Addendum
2 .pdf 80.82 KB SCRAM House Arrest Participant Agreement Addendum SPANISH