SCRAM House Arrest

Assign HA or CAM+HA w/o Direct Connect

After adding the equipment information in SCRAMNET, and reviewing the general guidelines for house arrest equipment assignment, the next step is to install the SCRAM CAM or House Arrest bracelet on the client’s ankle and assign the equipment for monitoring.

In addition to assigning the equipment to the client, there are six House Arrest installation requisites that must be met before active house arrest monitoring can begin. The requisites are:

  1. Client parameters sent to base station
  2. Client parameters sent to bracelet
  3. Initial baseline reading taken
  4. Bracelet strap closed
  5. First found – Bracelet in Range
  6. Successful call from Base Station
Client Equipment page, equipment for HA only monitoring in Pending Assignment and Install requisite pop-up displayed.

SCRAM House Arrest Client (curfew monitoring only) click to enlarge

Client Equipment page, equipment for CAM+ HA monitoring in Pending Assignment and pop-up for install requisite displayed.
SCRAM CAM + House Arrest Client (alcohol and curfew monitoring) click to enlarge

This article will cover assigning the equipment and completing the six house arrest installation requisites using a base station.

  • Install the bracelet components
  • Install the bracelet on the client’s ankle
  • Assign the bracelet and base station
  • Assign the bracelet and Wireless base station

Get Started

Verify the client’s equipment status is displaying Pending Assignment in SCRAMNET before beginning.  If the equipment being installed and assigned to the client is not in a Pending Assignment status, add the equipment information or contact SCRAM Systems Customer Service for assistance.

Client Equipment page, equipment for HA only monitoring in Pending Assignment.

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Install the Bracelet’s Components

  1. Open the battery/faceplate kit.
  2. Using the wipe provided, wipe the battery contacts, and then dry them with a paper towel or microfiber cloth.
  3. Install the battery into the battery compartment.
    1. The positive side of the battery is positioned towards the bottom of the bracelet body.
    2. Ensure you see a green light when the battery is installed. The green light will turn off after five seconds.
  4. Install the faceplate.
    1. Lay the faceplate over the back of the bracelet.
    2. Starting in the upper right corner, press down firmly until you hear a click.
    3. Moving clockwise on the faceplate, press down firmly in each of the remaining corners. Ensure you hear a click in each corner.
    4. It may be necessary to remove the faceplate and reinstall if you do not hear a click in each corner of the faceplate.

Be aware, moisture may enter under the faceplate if these instructions are not followed.

Cleaning bracelet or tag battery contacts CAM device displaying a green light
Clean the battery contacts Install battery
Installing the faceplate with each corner labeled 1-4 SCRAM House Arrest Bracelet
SCRAM CAM Bracelet Faceplate SCRAM House Arrest Bracelet Faceplate

Note: If you will be installing the bracelet in a remote location with limited internet access or no internet access available, you can assign the equipment before meeting with the client. In that case, it is important you do not close the bracelet straps until after installing the bracelet on the client’s ankle. Once the bracelet is installed and secure on the client’s leg, use the magnet provided by SCRAM Systems to activate the bracelet. This will start the bracelet initialization, which establishes the IR baseline, and record the first test for alcohol monitoring if applicable for the client.

Install the Bracelet on the Client

SCRAM Systems recommends clients who will be monitored for both alcohol and curfew violation be given a breath alcohol test to ensure they are alcohol-free before installing the SCRAM CAM bracelet on their ankle.

Client’s utilizing the SCRAM House Arrest bracelet for curfew monitoring only, do not require an alcohol breath test.

 

  1. Install the bracelet on the client’s leg with the serial numbers facing up toward the knee, and low on the client’s leg. About a finger width above the right or left ankle bone.
  2. Feed the long strap into the buckle until the bracelet is snug against the skin.
    1. SCRAM CAM Bracelet (alcohol and curfew monitoring)
      • The bracelet should be able to move side to side on the leg without losing contact with the skin.
      • The bracelet should not be able to be rotated across the shin bone or the back of the leg without exerting a lot of effort.
      • Be aware, a poorly fitted bracelet could have some impact on the bracelet’s ability to take accurate readings and may result in unneeded time taken to refit the bracelet.
    2. SCRAM House Arrest Bracelet (curfew monitoring only)
      • The bracelet should fit snug on the client’s ankle but does not have to be in constant contact with the skin.
      • The bracelet should not be able to be rotated across the shin bone or the back of the leg without exerting some effort.
      • Be aware, a poorly fitted bracelet could have some impact on the bracelet’s ability to take accurate readings and may result in unneeded time taken to refit the bracelet.
  3. Tighten both the screws on the buckle top to secure the long strap in place.
    1. To properly align the bracelet strap, ensure the tooth alignment tab is positioned between two teeth when the buckle top is tightened.
    2. Be aware, improper alignment may result in unneeded time taken to refit the bracelet.

Correct buckle top and long strap alignmentProper Strap Alignment

Incorrect buckle top and long strap alignmentImproper Strap Alignment

  1. Secure the loose end of the strap with the buckle loop.
  2. Install the tamper clips on the buckle.
    • Insert both tamper clip parts into the buckle slots and squeeze the two parts together. You should hear a click.
    • Take a moment to ensure the clips are secure by trying to pull them apart.
Image of Installing the Tamper Clips on a Bracelet

Installing the Tamper Clips on a Bracelet (click to enlarge)

Image of pushing the tamper clips together

Pushing the Tamper Clips Together (click to enlarge)

Note: Ensure the tamper clip parts are free of cracks or fractures. Never reuse tamper clips.

Assign Bracelet and Base Station

Assign the bracelet and base station to the client:

  1. Plug the base station in to a power source.
  2. Connect the base station to either an Ethernet or telephone landline outlet. The base station will contact and communicate with SCRAMNET via the connected communication method, and the LCD screen will display the communications tasks it is performing to connect to SCRAMNET.
Image of Plugging Ethernet cord into the Back of Base Station (

Plugging Ethernet cord into the Back of Base Station (click to enlarge)

Image of Plugging phone cord into the Back of Base Station

Plugging phone cord into the Back of Base Station (click to enlarge)

Helpful Tip: When connecting to a telephone landline, a DSL filter may need to be used, to ensure the base station is able to communicate with SCRAMNET.

  1. Once the LCD screen displays Monitoring, if available, navigate to the client’s Equipment page in SCRAMNET and refresh the page. The base station’s status should display as Assigned to Client and two of the install requisites are complete.
Base station assigned and base station 2 requisites complete

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  1. Place the SCRAM approved magnet on the top left corner of the bracelet until the green light on the bracelet turns on. Once the green light is on, remove the magnet.
Wake bracelet with magnet Waking CAM bracelet with magnet, green light on.
  1. After a moment, the base station’s LCD screen will update to “Reading Bracelet”.
  2. The base station will contact and communicate with SCRAMNET via the connected communication method, and the LCD screen will display the communication tasks it is performing to connect to SCRAMNET.
  3. Once the LCD screen displays Monitoring, if available, navigate to the client’s Equipment page in SCRAMNET and refresh the page. The bracelet’s status should display as Assigned to Client, and the remaining install requisites should display as complete for active SCRAM House Arrest monitoring.
CAM active and House arrest installation status not active.

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After one minute, the Monitoring Type will update to Active in SCRAMNET.

CAM and House arrest active, all equipment assigned

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Go to the Final Checks section.

Assign Wireless Base Station

To assign the bracelet and wireless base station to the client:

  1. Plug the base station into a power source.
Image of plugging power cord into the back of base station

Plugging Power Cord into the Back of Base Station (click to enlarge)

Image Plugging Wireless Base Station into Power Outlet

Plugging Wireless Base Station into Power Outlet (click to enlarge)

    1. When connecting over the Cellular network, the LCD screen on the base station will display:
      • “Storage Mode – Battery Charging – None” or “Fully Charged – None”
      • “[Current Time and Date]” and “Monitoring – 3G” or “Monitoring – 4G”
    2. When connecting over Wi-Fi the LCD screen on the base station will display:
      • “Storage Mode – Battery Charging- Noen” or “Fully Charged – None”
      • “[Current Time and Date]” and “Monitoring – Wi-Fi”
  1. Once the status on the LCD screen displays the current date and time and “Monitoring”, if available, refresh the Equipment page in SCRAMNET. The wireless base station’s equipment status should now display as Assigned to Client and two of the install requisites complete.
Client's Equipment page. Wireless base station assigned and 2 requisites compete.

click to enlarge

  1. Place the SCRAM approved magnet on the top left corner of the bracelet until the green light on the bracelet turns on. Once the green light is on, remove the magnet.
Wake bracelet with magnet Waking CAM bracelet with magnet, green light on.
  1. After a moment, the base station’s LCD screen will update to “Reading Bracelet”.
  2. The base station will contact and communicate with SCRAMNET.
  3. Once the LCD screen displays Monitoring, if available, navigate to the client’s Equipment page in SCRAMNET and refresh the page. The bracelet’s status should display as Assigned to Client, and the remaining install requisites should display as complete for active SCRAM House Arrest monitoring.

Note: You may have to refresh the client’s Equipment page several times as the install requisites are communicated and completed.

After one minute, the Monitoring Type will update to Active in SCRAMNET.

Client Equipment page monitoring type for HA only active and all equipment Assigned to Client.

Click to enlarge

Troubleshooting the Bracelet’s Assignment and Install Requisites

If the bracelet does not assign, or if the bracelet specific install requisites are not complete after 15 minutes in SCRAMNET:

  • Ensure your computer has an active connection to SCRAMNET. When using a Wi-Fi or a hot spot connection, you may have to reconnect and refresh SCRAMNET to ensure you have the latest updates.
  • Verify the bracelet’s serial number in SCRAMNET matches the bracelet’s serial number on the client’s leg.
  • Ensure the bracelet is in “range” of the base station (bracelet and base station in the same room).
  • When waking up the bracelet with a magnet, ensure the green light on the bracelet turns on.
  • Remove the bracelet from the client’s leg and re-install. When installing, verify the straps and buckle are aligned properly.

If all troubleshooting steps fail, contact Customer Service for assistance.

Troubleshooting Wireless Base Station Assignment Issues (WBS Troubleshooting)

If the base station does not assign in 15 minutes and the LCD screen still displays “None, unplug the base station from power. Place the base station in a new location where better cellular connection may be available and connect to power.

If after 15 minutes the wireless base station still does not assign:

  1. Select the Cancel Pending Assignment hyperlink under the Options
Client Equipment page Cancel Pending Assignment hyperlink under Options column next to Base station information.

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  1. Acknowledge the Cancel Pending Assignment warning pop-up.
Cancel Pending Assignment pop-up.

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  1. On the client’s Equipment page, click the Add Base Station hyperlink under the Options column and complete the Assign Equipment page.
Client Equipment page, Add base station hyperlink under Options column.

click to enlarge

  1. Once the wireless base station is in a Pending Assignment status, connect to power.

If all troubleshooting steps fail, contact Customer Service for assistance.

Final Checks

For best results, instruct the client to place the base station or wireless base station at least three feet off the floor, away from any other electronics or reflective surfaces that may cause interference. If possible, place the base station in a central location in the home.

Image of Client Sitting Next to Base Station

Client Sitting Next to Base Station (click to enlarge)

Image of Client Sleeping Next to Base Station (click to enlarge)

Client Sleeping Next to Base Station (click to enlarge)

Take a moment to verify:

  • The tamper clips have been securely installed on the bracelet.
  • The status of the client’s equipment is showing Assigned to Client in SCRAMNET.
  • You have provided the client with any additional instructions.
  • You have reviewed the Participant agreement with the client and have a signed copy for your records.

Important Note: The client is not active for House Arrest monitoring until all the equipment associated to the client and all six installation requisites are complete. Once complete, the Monitoring Type displays as Active.

Client Equipment page monitoring type for CAM+HA active and all equipment Assigned to Client.

click to enlarge

SCRAM CAM + House Arrest Client (alcohol and curfew monitoring) click to enlarge

House Arrest and Wireless base station assigned monitoring type active.
SCRAM House Arrest Client (curfew monitoring only) click to enlarge