New reports have been added to Optix Analytics to help optimize how you use TouchPoint to meet the needs of your community. These reports have been designed to provide you with a high-level overview of the performance of your SCRAM TouchPoint® program. This information can be used to measure check-in compliance and to track utilization of the TouchPoint-enabled services provided by your monitoring program.
There are three TouchPoint reports available to you within Optix Analytics:
- Check-In Overview: This report provides you with the total number of active TouchPoint clients, as well as a breakdown of clients by TouchPoint-enabled services.
- Check-In Table: This report provides you with similar information to the Check-In Overview, but presents the data in a table rather than on a chart. This report also displays the verification method used by the client’s smartphone, and whether or not the check-in passed verification.
- Check-In Heat Map: This report provides you with a visual of the geographical locations from which the greatest concentration of your clients submit their TouchPoint check-ins.
Visit the TouchPoint Reports help page to learn more about these new reports.