SCRAMNET Participant Agreement Enhancements

Ken SCRAM CAM Device, SCRAM House Arrest Device, SCRAMNET

SCRAMNET Participant Agreement Enhancements

On the afternoon of August 9, 2023, SCRAM Systems® released two Participant Agreement-related enhancements in the SCRAMNET® monitoring system.

  1. A new Participant Agreement Acknowledgement during device assignment
  2. Updated language in the SCRAM CAM, SCRAM HA, and SCRAM CAM+HA Participant Agreements

These enhancements are designed to better protect your organization and its agents.

SCRAMNET Device Assignment Enhancement

When it is time to assign equipment after adding your client to SCRAMNET, before you may continue with the assignment process, you will have to make a “Participant Agreement Acknowledgement.” The addition of this acknowledgement to the enrollment process grew out of a need for better recordkeeping. It is simply a record of which Agreement was used at the time of enrollment and does not impact the support you receive from SCRAM Systems.

You will be presented with two choices:

  1. A SCRAM Systems-approved Participant Agreement WILL BE used for this client
  2. A SCRAM Systems-approved Participant Agreement WILL NOT be used for this client
Participant Agreement Acknowledgement on the SCRAMNET Assign Equipment Page – click to enlarge

“The vast majority of SCRAM Systems customers will choose the first option…”

The vast majority of SCRAM Systems customers will choose the first option, “A SCRAM Systems-approved Participant Agreement WILL BE used for this client.” This option indicates that you are using a Participant Agreement that is currently available to you as a link in the SCRAMNET monitoring system.

Once you have chosen an option, a more detailed explanation of the choice you have made will appear:

First PA Acknowledgement Chosen – click to enlarge

Customers who use their own monitoring program participation agreements, which they have developed in-house, independent of SCRAM Systems, and are NOT stored on or accessed from SCRAMNET, should choose the second option:

Second PA Acknowledgement Chosen – click to enlarge
ImportantIf you are unsure about the type of monitoring program participation agreement used by your organization, ask your supervisor or program administrator.

Completing the Device Assignment – Option 1

If you chose the “SCRAM Systems-approved” Participant Agreement Acknowledgement (first option), then a page with links to the available Agreements will appear, as per the established process.

Complete Assignment Page with Participant Agreement Links – click to enlarge

Print two copies (one for your records and one for the client) of the Participant Agreement and then select Complete Assignment.

Completing the Device Assignment – Option 2

If you chose the “NOT SCRAM Systems-approved” Participant Agreement Acknowledgement (second option), then the following page will not include links to any Agreements, and will instead display language that confirms your choice to NOT use a SCRAM Systems-approved Agreement.

Complete Assignment Page With Participant Agreement Disclaimer – click to enlarge

Provide the client with a copy of your program’s participation agreement from wherever it is housed in your organization’s internal storage resource as you normally would, and then select the Complete Assignment button to continue with the device assignment.

Participant Agreement Updates

In addition to the Participant Agreement Acknowledgement enhancement, the SCRAM CAM, SCRAM House Arrest (HA), and SCRAM CAM+HA Program Participant Agreements have been updated. Feedback from customers as well as our own Judicial Services team led us to make the following improvements in our Agreements:

  • Terminology used throughout the Agreements is more clearly defined in the opening paragraphs.
  • The description of how the Device monitors your Program Participants was clarified throughout.
  • Language that explicitly requires clients to maintain Internet service in their homes if required for Base Station operation was added.
  • Language that explicitly describes what qualifies as “Tampering” and how it is a violation of the Agreement has been clarified.
  • The “Swimming and Bathing” section has been replaced by a “Water and Heat Damage” section, which now also includes prohibitions regarding saunas and steam rooms.
New and Updated Participant Agreement Language – CAM Examples (click to enlarge)

Customers who have made minor customizations to their Agreements (equipment pricing only, e.g.) will see the new language appear in their custom Participant Agreements automatically.

ImportantCustomers who have worked with SCRAM Systems to make material changes to the language within their Participant Agreements (altered or added new paragraphs with specific language) will need to work with their SCRAM Systems Account Managers or Sales Managers to request the updates; they will NOT occur automatically.