SCRAM TouchPoint Client Temporary Password Enhancement

Sara Hardy-Wilcox SCRAM Nexus, SCRAM TouchPoint, SCRAMNET, SCRAMNET GPS

SCRAM TouchPoint Client Temporary Password Enhancement

On April 1, 2021, SCRAM Systems® will simplify your SCRAM TouchPoint™ client’s first experience when logging into the SCRAM TouchPoint Mobile app. Moving forward, all your new TouchPoint clients will use the same temporary password. The temporary password of Touchpoint1! is visible on their TouchPoint client profile page in SCRAMNET OPTIX™.     

Moving forward, your client will use their email address and the temporary password of Touchpoint1! to log into their app for the first time. Once your client has successfully logged into the app for the first time, SCRAM Systems recommends your client access the forgotten password link on the app’s Log In screen and follow the instructions to create a secure password to use moving forward.

TouchPoint phone images for forgot password link and email with change password button highlighted.
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Please contact SCRAM Systems Customer Service with any recommendations for system improvements.