On the afternoon of Thursday, October 28, 2021, all instances of “Agency” that appear in SCRAMNET were changed to “Caseload.” This change applies to items in the site such as page titles, tabs, buttons, as well as various other objects.
Check out the new Manage Caseloads Facility in SCRAMNET!
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Implementing this change aligns SCRAMNET with terminology currently being used in the field of public safety. The SCRAM Systems Help & Support site has been updated to reflect this change.