New SCRAM Nexus TouchPoint Events Feature

SCRAM Nexus, SCRAM TouchPoint

New SCRAM Nexus TouchPoint Events Feature

Effective the evening of September 29, 2022, your SCRAM Nexus® clients who are active with a TouchPoint Activity will be able to view an Events calendar on their TouchPoint mobile apps. The events listed on the calendar will coincide with clients’ TouchPoint Activity appointments in SCRAM Nexus. This provides clients with visibility into future appointments, which enables them to make plans to attend the appointments accordingly; thereby increasing attendance and success on their monitoring programs.

New ‘Events’ Tile

Once a client is active for a TouchPoint Activity and the TouchPoint mobile app has been downloaded to the client’s smartphone, an Events tile will be displayed on the client’s TouchPoint app home screen. The Events tile will indicate the number of events scheduled for the current day.

Tapping on the tile will open a calendar view. On the calendar view screen, dates with scheduled events are identified with a colored background and a list of events for the day are listed beneath the calendar.

TouchPoint Home Screen with ‘Events’ Tile (click to enlarge)
TouchPoint Events Calendar (click to enlarge)
TouchPoint Events Calendar color coding:
  • Light Gray – Dates with events
  • Dark Gray – Selected date
  • Blue – The current calendar date when not selected

Export to Smartphone Calendar

The new Events feature also allows clients to export events to their personal calendars on their smartphones. To accomplish this, a client simply taps the event to open the Event Details screen. Next, they will locate and tap the Add to Calendar button. The client is then able to add the event to their personal calendar by following their smartphone’s normal process.

Tap the Event (click to enlarge)
Tap Add to Calendar (click to enlarge)
Add to Smartphone Calendar (click to enlarge)
Information

Important Notes:

  • Any time there is an update made to an appointment or activity in SCRAM Nexus, the TouchPoint Events calendar is automatically updated.
  • Appointments updated in SCRAM Nexus (and thus in the TouchPoint Events calendar), will not automatically update on the client’s personal smartphone calendar.