SCRAM Systems recently made a change to some existing tamper logic to better refine the actionable alerts you have to handle in your SCRAM CAM alcohol monitoring programs. Through extensive review, it was determined that only a very small percentage of tampers were meeting the previously-defined “downward” criteria, which indicate a potential tamper due to a 17% (or greater) drop in the IR voltage below the established baseline.
Since the majority of these alerts were not confirmable, there should be no disruption to your alert volumes. However, you may see a reduction in the number of resolved tamper alerts that were previously visible on the client profile. The Non-Compliance Report tamper criteria verbiage will also be updated to reflect this change.
Please reach out to Customer Service with any questions about this change.