SCRAM TouchPoint Client Application Enhancements

SCRAM Mobile, SCRAM TouchPoint

SCRAM TouchPoint Client Application Enhancements

On November 4, 2020, SCRAM Systems® will release two new SCRAM TouchPoint™ client application enhancements for the Documents service and for the Client Check-In service.

Documents Service

Clients can now save all shared documents to their smartphones. This gives clients better access to complete required forms and return them to you, as well as improved document management capabilities.

TouchPoint Client Application Document Capture Screen
TouchPoint Client Application Document Capture Screen (click to enlarge)
iPhone Social Sharing Window
iPhone Social Sharing Window (click to enlarge)

Client Check-In

After a client completes a check-in and taps the Submit button, a banner will display on the bottom of the screen with a message of Check-In Submitted and the date. This verifies the check-in has been completed successfully.

TouchPoint Client Application Home Screen
TouchPoint Client Application Home Screen (click to enlarge)

Error Banners

In addition, three new error banners help to identify issues that may prevent a check-in from being completed by the client. Quickly troubleshoot the possible cause for the error based on the error message. 

TouchPoint Client Application Check-In Error Message
TouchPoint Client Application Check-In Error Message (click to enlarge)
TouchPoint Client Application Check-In Error Message
TouchPoint Client Application Check-In Error Message (click to enlarge)
TouchPoint Client Application Check-In Error Message
TouchPoint Client Application Check-In Error Message (click to enlarge)

Feedback

As always, please contact SCRAM Systems Customer Service with any recommendations for system improvements.