During the evening of June 16, 2022, SCRAM Systems® will release a pair of enhancements to the SCRAM Nexus Family™ system, specifically, the ability to post a new Case Plan through Nexus Sync and the ability to retain Activities when the case is ‘Closed.’
Post Case Plan Through Nexus Sync
With this release, a new Case Plan may be posted through Nexus Sync. If there was a previous Case Plan for a case number, SCRAM Nexus Family will remove an Activity if there is not a related action item it should be associated with.
Retain Activities When Case is Closed
With this release, when a case is closed in Nexus Family, the Activities are retained on the Case Plan and no longer removed. This allows for Activities to still be tracked even if the case is closed in Case Management.