A new Courtesy Reminder Opt Outs report is now available for each caseload in SCRAMNET®. This report lists all SCRAM Remote Breath® clients who elected to opt out of receiving courtesy reminders that assist those clients with performing each breath test at the scheduled time.
To access the report:
- Access the caseload in SCRAMNET.
- Click the Reports tab.
- Select the Courtesy Reminder Opt Outs option in the left report list.
- Click the View Report button.
All active SCRAM Remote Breath clients in the caseload who have ever opted out of receiving courtesy reminders will appear on the report.
The second page of the report will list each client with an associated phone number that resulted in an “Undeliverable” message being generated when a courtesy reminder was sent.
Feedback
As always, please feel free to contact SCRAM Systems Customer Services at 1-303-785-7879 with any recommendations for system improvements.