With a release scheduled for Wednesday October 28, 2020, SCRAM TouchPoint™ users with a permission set of Administrator or Manage Caseloads can create new TouchPoint caseloads, as well edit current caseloads. With this enhancement you have more control over which services are available for each of your TouchPoint caseload and better management of your SCRAM TouchPoint program.
For more information, visit the Caseload Management Help page where you can view the step by step instructions on,
- How to Navigate to the Manage Caseloads Page
- How to Add a New TouchPoint Caseload
- Edit/Update a Current TouchPoint Caseload
- How to Add TouchPoint to a Current Electronic Monitoring Caseload
Feedback
As always, please contact SCRAM Systems Customer Service with any questions or recommendations for system improvements.