At 9:30 PM MDT on July 13, 2020, SCRAM Systems® will introduce several new enhancements to the SCRAM Nexus® caseload management system that make it easier to use. These enhancements include:
- A new Pending Intake status and associated filter for client management
- New “Alert” and “Success” banners
- Updated labels on the Office Visit screen tabs
- An increase to the ‘Note’ size to 10,000 characters
- The ability to change past appointment dates
- A new “My Staff” view on the Supervisor Report tab (for supervisors)
New ‘Pending Intake’ Status
Clients who are active in Nexus but not assigned to a model will now be listed as ‘Pending Intake,’ and will be separate from active clients who are being monitored, as well as inactive clients who are no longer being supervised. This helps officers organize their clients and better represents the status of each client. This new status will appear both as a filter on the officer’s Clients tab, as well as a status on client’s Profile tab.
New “Alert” and “Success” Banners
New Alert and Success banners will display in the top-right corner of the screen after an action is completed. Alert (or Error) banners will disappear automatically after 30 seconds. Success banners will show for five seconds before disappearing automatically. Hovering your mouse pointer over either banner will cause them to remain on-screen longer.
Updated Tabs on the Office Visit Screen
The tab labels on the Office Visit screen now align better to the structure of an actual office visit.
The updated tabs are:
- Appointment: Allows you to select attendance options.
- Profile: Provides option to review and edit client information with the client.
- Review: Shows list of pending client actions as well as “Activity Progress.” Will surface items completed since last visit.
- Notes: Provides officer open text box to capture meeting narrative as well as displays prior notations made for that client.
- Next Office Visit: Automatically populates with the scheduled next appointment date, though all the fields are editable, so the client and officer can confirm or reschedule a different time for the next meeting
Additional Client Enhancements:
- Longer Notes – up to 10,000 characters in length – are now supported in Nexus. This includes notes on Activities, Treatment Provider Notes, Sanction/Incentive Notes, and General Notes. Critical Notes are still limited to 500 characters.
- Record/Change past appointment dates: When an officer records an on-demand appointment (Drug Test, Office Visit, Supervised Appointment, Sanction, or Incentive) the officer may select any date for that appointment between Jan 1, 1900 and today’s date.
New ‘My Staff’ View on the Supervisor Report
Supervisors who access the Supervisor Report will now have a My Staff view that will filter the officer data to show only their direct reports . If a Supervisor wishes to see more data than their immediate staff, the Supervisor can go to the ‘Agency’ view and data will be displayed for all officers.
Feedback
Please contact our Customer Service department at 1-303-785-7879 if you have questions or recommendations for system improvements.