SCRAM 24/7 Edit Received Disbursements Enhancement

SCRAM 24/7

SCRAM 24/7 Edit Received Disbursements Enhancement

On July 21, 2021, SCRAM Systems will release a new enhancement that enables you to edit and cancel Received Disbursements in SCRAM 24/7.

Start by selecting the received disbursement with the error from the History section on the Disbursement Detail page.

  1. Select the Edit hyperlink on the Disbursement Detail page.
24/7 Disbursement Detail page Edit hyperlink highlighted
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  1. On the Edit Received Disbursement pop-up, take note of the warning information.
  2. Provide a note detailing the reason for updating the disbursement.
  3. Click Save Changes button.
Edit Received Disbursement pop- up highlighted
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The disbursement will update to an In Transit status. This updated disbursement should be canceled, and a new disbursement created.  

24/7 Disbursements page Current Activity section highlighted
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  1. Select the In Transit disbursement from the Current Activity list.
  2. Update the Status to Canceled.
  3. Add any additional comments.
  4. Click the Update Disbursement button.
Disburse Funds page with Canceled status highlighted and Updated Disbursement button
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Once the original disbursement has been canceled, the funds are available for disbursement again, and you may process it as appropriate.

24/7 Disbursements Available Disbursements section highlighted
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