How long should I charge the device before starting an enrollment?
- SCRAM Systems recommends charging the device for at least 90 minutes prior to starting an enrollment.
Should I power on the device before or after entering the serial number into SCRAMNET?
- Do not power on the RB Pro device until after you have entered the the device serial number into SCRAMNET. This will prevent a firmware download from delaying the enrollment process.
What are best practices for enrollment photos?
- The tester should be positioned in a moderately well-lit area away from direct sunlight.
- Tester should remove any hat, sunglasses, and any hair hanging over the face.
- Ensure there is nothing in the tester’s mouth during testing.
- Tester should stand with the back to a wall, hold head upright, and look directly forward.
- Tester should hold the device up to their mouth with eyes centered in the mirror if using SCRAM Remote Breath, or display screen if using SCRAM Remote Breath Pro, and remain in that position while delivering a breath sample.
How many initial enrollment photos can be taken?
- After providing the enrollment photo, the device will provide feedback regarding the quality of the photo. If the enrollment photo is poor, the client can provide two additional enrollment photos. Once three enrollment photos have been taken, the system will select the best enrollment photo to use as the baseline photo.
How many practice tests can be taken?
- As many as needed for the client to get comfortable with taking a breath test.
How do I complete the enrollment process?
- To end enrollment and practice tests, access the menu and select the “End Enrolment” option.