Manage Caseload Software Enhancement

Sara Hardy-Wilcox SCRAM TouchPoint

Manage Caseload Software Enhancement

On August 19, 2021, SCRAM Systems® will be releasing a new software enhancement to SCRAM TouchPoint Manage Caseload page.

On the Manage Caseload page you now can:

  • View and edit current TouchPoint and SCRAMNET caseloads within the Manage Caseload page.  
  • Add a new caseload with the monitoring services of TouchPoint, SCRAMNET, or both services.

Add a New Caseload

On the Manage Caseload page:

  1. Click the +Add a New Caseload button.
  2. Enter in the General information for the caseload. All fields with headings in bold print are required fields.
  3. Under the Monitoring Services Setup section, select all the Monitoring Services required for the new caseload from the drop-down menu.
    • Note: The monitoring services available from the drop-down menu will reflect the current access level and permissions for that user.
Manage Caseload: adding a new caseload General information added and Touchpoint and SCRAMNET monitoring services selected.
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  1. Customize the monitoring services, settings, and monitoring parameters.
Manage Caseload: adding a new caseload with Touchpoint and SCRAMNET monitoring services selected.
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Manage Caseload: adding SCRAMNET caseload details.
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  1. Once all customizations are selected, click the Save TouchPoint Changes, and/or Save SCRAMNET Changes button.
Manage Caseload: adding TouchPoint caseload services
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Manage Caseload: Save SCRAMNET caseload changes button and complete Add caseload button.
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  1. The last step is to click the Complete Add Caseload button.
Manage Caseload, Adams County Pretrial Caseload Detail page
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