This release includes the following enhancements:
- Service Catalog
- Contact Notes
- Redesign of the Reassign to a New Model and Phase Advancement Workflows
- Display Client/Officer Information in the Treatment App
Admin: Services Catalog
Administrators can now manage and maintain the Services catalog within Nexus. The Services catalog controls the list of services provided by Probation and Treatment Providers. Each service has its own list of approved conditions.
Officer: Contact Notes
An officer can now record a Contact Note in Nexus for all unscheduled interaction with the client, or any contact with a person/organization associated to that client. Along with adding a specific note, the officer can indicate with whom they had contact and how the contact was made (phone, email, text etc.).
Side note: Contact notes are separate from General and Activity notes.
Officer: Redesign of the Reassign to a New Model and Phase Advancement Workflows
Advancing a client to a new phase or re-assigning a client to a new model, is now a simpler process. With this enhancement, Nexus is now displaying which activities will be removed, which activities need a schedule change or a new schedule set, and which activities need no action or change. Officers can easily choose to retain the current schedule, when reviewing recommended schedule changes.
Provider: Display Client/Officer Information on the Treatment App
Treatment Providers can now view the client’s assigned Probation Officer and the client’s contact information in the Treatment App. This gives treatment providers the ability to contact the client prior to receiving the client referral paperwork.
Side note: The client’s personal information can only be updated in Nexus by the Probation Officer / Case Manager.
Feedback
As always, please contact SCRAM Systems Customer Service with any recommendations for system improvements.