Enhancements/changes included are:
- Sort Order on Schedule Exceptions Reports
- New Events Sent to Monitoring Center
Sort Order on Schedule Exceptions Reports
The Schedule Exceptions reports have been modified to display entries in chronological descending order by exception start date. There are two ways to view schedule exceptions:
- Reports Schedule Exceptions
- Client Profile Summary Schedule Exceptions (list) Print (icon)
New Events Sent to Monitoring Center
The GPS Monitoring Center is an application that allows either SCRAM Systems or you, the customer, to manage alerts in a Call Center environment. The following events can now be configured and managed in the GPS Monitoring Center:
- Exclusion Zone Buffer Entry alert
- Exclusion Zone Buffer Exit alert